Frequently Asked Questions

Basic desserts allow for some personalization, including sprinkle color and inscriptions. If you have additional customizations, please write them in the text box that asks for any additional details. A basic dessert with additional customizations will not be the same price as a basic dessert without modifications.

No, I will not replicate another baker’s design. All photos submitted are for inspiration but your dessert will look different from the photos.

One month’s notice is standard but shorter deadlines can usually be accommodated. Desserts requested one week in advance will have a last minute fee of at least $15 per dessert. 

Yes. After submitting your request, you will receive a confirmation email that details the order and the price, for your approval. A 50% deposit is required at the time of approval. All deposits are non-refundable and should be submitted no more than 72 hours after receiving the confirmation email. The remaining balance is due one week before the due date for your dessert(s). If your deposit or final balance is not paid on time, your dessert will not be delivered or available for pickup.

All deposits are non-refundable. To receive a partial refund on your dessert, orders must be cancelled 72 hours in advance. Orders cancelled within the 72 hour deadline will not receive a refund. 

Yes. There is a space in the order form to fill out the information of the person picking up the dessert(s).

Not yet! I am licensed through the Arizona cottage law program and am a certified food handler. This means that I produce baked goods in a kitchen that is not inspected by the health department and must produce baked goods that are shelf stable at room temperature. 

I am located in Tucson, Arizona 85710. You will receive specific pick-up instructions once your order has been placed and the deposit paid. 

Yes. For orders within the Tucson and Catalina foothills area, delivery is $25. For areas outside this, delivery is $50. For difficult deliveries, such as tiered cakes, additonal delivery charges may be applied.

Yes! I can make a variety of desserts, many of which are not on my website, If you have a specific need, please email songandsugarsweets@gmail.com and I will talk with you about your custom order. You can also fill out the custom option on the quote request form.

Each cake is three layers of sponge and two layers of filling. 5 inch cakes can feed about 6 people, 6 inch cakes can feed about 12 people, 8 inch cakes and feed about 16 people, and 10 inch cakes can feed about 24 people. To feed more people, each cake slice can be cut in half (cut through the middle sponge so each slice gets 1.5 layers of cake and 1 layer of filling) to produce double the amount of half slices. If you are unsure how large of a cake you need, email songandsugarsweets@gmail.com with your questions.

The best way to contact me is through my email at songandsugarsweets@gmail.com but I can also be reached at 520-762-6737. All calls and emails are respond to within 72 hours. 

At this time, shipping is not available. 

I apologize if I was not able to take your order. Several factors determine whether I can accept an order including if I have the time to make it to my high standards, if the requested dessert is within my skill set, and if it is an approved dessert item under cottage law. If your dessert order was rejected, please email me and I would be happy to take another look and see what I can do to be able to deliver a dessert you would love.

Desserts I am unable to make include cake pops, cheesecake, fruit pies or fillings, ice cream cake, or custard based desserts (ex: fruit tarts). 

Select desserts can be made to accommodate allergens (dairy free, gluten free, etc.). However, I am not a dedicated allergen free facility and there is a chance of cross contamination. If you order an allergen friendly dessert, you assume all risks associated with the order. 

Fair trade is a certification that ensures the product adheres to strict social, economic, and environmental standards. Fair trade ensures that people work in safe conditions and have access to fair wages, while the product is produced in a sustainable way that protects the environment.